Shipping policy

Shipping Policy
We currently deliver to addresses within the United Kingdom only.

Delivery times: Most orders arrive within 7-14 business days of purchase. Estimated delivery times can vary by product.

Shipping cost: Standard UK shipping is free on all orders.

How we ship: Maison Chantelle works with trusted partner suppliers who dispatch orders directly to you. This means that items in the same order may arrive in separate parcels and on different days.

Order processing: Orders are processed within 1-2 business days. Once your order has shipped, you will receive an email confirmation with tracking information where available.

Delays: Occasionally delays may occur due to carrier or customs processing. If we're aware of a significant delay, we'll keep you updated.

Questions: If you have any questions about your order, contact us at maisonchantelle.store@gmail.com.

Maison Chantelle, 35 Albert Road, London, NW4 2SH